jordi
New Member
Posts: 1
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Post by jordi on Oct 28, 2019 20:03:23 GMT 8
Hello
I have Kerui W18 alarm, now i use only WIFI, not SIM card.
All is wotrking fine but I receive the notifications in the Iphone when one sensor is triggered, not when the alarm sounds.
i have configurated a entry delay 30seconds. When I entry in my home, sensor detects me and I recive a notification immediately, the panel start the delay time "bip bip" and after 30s sound the alarm.
Why I recive the notification when a sensor is triggered before alarm sound?
I think normal process is recive a notification when alarm is triggered, not before. If not I can't disarm the alarm without receive a notification in my phone.
Can sombody help?
With GSM notifications happen the same problem?
Thanks
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pzam
New Member
Posts: 3
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Post by pzam on Dec 30, 2019 17:29:49 GMT 8
This happens to me too unfortunately. I have not found a way to fix it I've set up calls/SMSs, that way I know whether the alarm has really triggered. There isn't even a way to disable the annoying sound on the app, either.
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