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Post by andrew75oty on Nov 15, 2018 16:40:14 GMT 8
Hi everybody,
I have started using my W1 control panel, with leak water sensor.
I noticed that it doesn't push the alarm notification to the app, while I expected some kind of alarm on my smartphone ...
Is that normal?
Could you help me in solving this issue?
Thanks
Regards
Andrea
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Post by andrew75oty on Nov 16, 2018 16:23:33 GMT 8
I went deeply into the issues.
This product is defective; it has two big issues.
1) It loose constantly the connection to the cloud (or some kind of), as a result I loose the remote control. I have to come back home, connect to my wifi network and bind the W1 again from the app, even it is still connected to my home wifi network.
2) It does not push any notifications to the smartphone app, no way to make it works.
I'm very disappointed about this product.
Andrea
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Post by chris on Nov 19, 2018 1:58:55 GMT 8
It’s definitly not normal. Mine and lots of other board user’s W1s are working reasonably stable.
Might be worth asking the seller for an replacement!?
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Post by andrew75oty on Nov 19, 2018 16:56:34 GMT 8
HI, I bought it on Aliexpress in September. I wrote to the seller several time but the seller did not reply me.  I'm so disappointed. Regards Andrea |
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