Pablo - Buenos Aires
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Post by Pablo - Buenos Aires on May 18, 2018 23:04:01 GMT 8
good morning.
w1 does not connect.
my w1 worked more than 1 year correctly.
3 days ago it is flashing green and blue light and I stop seeing in the app.
I reconfigured the wifi from two phones and nothing. I returned to load the app on another phone, I reconfigured wifi and na nothing happens, in no app appears the w1 to work remotely.
The wifi works well on my cell phone, pc, tv.
someone can help me and solve this problem.
thanks
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Post by Cedric on May 20, 2018 2:57:06 GMT 8
Hello!
I'm having exactly the same problem. No connection with the app when I am outside the house and it flashes green and white whereas wifi ils working great.
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Post by Papacon on May 24, 2018 5:54:02 GMT 8
My w1 seems to have the same problem. Flashes green and white or blue and white or red and white instead of steady green or blue or red depends from the condition(arm or disarm) but it workes properly from the app.does anyone knows why the led is flashing.i am sure there is no problem with the wifi.
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Post by Cédric on May 29, 2018 8:07:00 GMT 8
Hello. My problem is now solved. It was probably a mistake with a kerui server...
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Post by Russel on Jun 16, 2018 15:57:03 GMT 8
I was overseas when you guys posting this and I also kept opening my app and it would saying alarm was disarmed so I would armed it. Later I opened my app and it said it was disarmed again, this happened for several days and I gave up checking on it. Now I see your guys posts there must have been main server problem thanks for clarifying.
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Post by andrew75oty on Apr 23, 2019 1:00:05 GMT 8
I purchased three different Kerui W1. Just one of them is working fine. The others two did not connect to any wifi network. I have tried on different wifi and with different smartphone, but without any success.
The seller refused to refund me the two defective panels, very disappointed.
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Post by Russel on May 22, 2019 16:23:56 GMT 8
I purchased three different Kerui W1. Just one of them is working fine. The others two did not connect to any wifi network. I have tried on different wifi and with different smartphone, but without any success. The W1 or W10 same thing can only connect to 2.4GHz WIFI. It used to be that wifi modems would have 2 different wifi names (SSIDs) eg lucky_wifi and lucky_wifi_5G and you had to go into the wifi settings on your phone and connect and enter the password as you first connected to each of them. Nowdays there is big shift and many wifi modems have both 2.4 and 5Ghz but you only see one wifi name and that contains both 2.4 and 5 for your phone to dynamically change between the two as it sees fit. So you need to make sure you phone is definitely using 2.4Ghz at the time of setting up W1. To do this you need to install an App from the Google Play or Apple App store which can tell you information about the wifi. I have android so I use Wifi Analyzer app by farproc If you do have a modem that streams both 2.4 and 5G under a single SSID and your phone keeps connecting to 5G then you can either keep walking away from the modem and watching for the phone to jump onto 2.4Ghz (5G has poor distance) or you can download an app which I use called Wi-Fi Switcher by f1widget has abitlity to force your phone to use 2.4ghz or you could go into your modems settings page turn off wifi until you have setup W1. |
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